Client’s Vision

Only a quality circle ”as per the client’s vision”
would allow these conceptions to come together

  • Within a ”client’s vision”, the only underlying quality is, that of “from end-to-end”. There is only one single quality circle possible
  • The definition of a client’s vision( perspective) of this standard of quality is a unique opportunity to put into review the technical and satisfaction standards
  • The non-qualities (standard gaps–measures) detected must drive into question the technical quality circles. “Technical” measures synchronized to the client’s visional measures are more effective means to assure this liaison
  • The “qualities” (in accordance to the standards – measures) detected must face up to meet the standards satisfaction in order to validate its relevance